Frequently asked questions
What are Futurelink’s times of operation?
How many weeks do technology courses run?
Can my child bring in outside food or drink?
Are reservations required for STEAM PlayZone visits?
What things should I know prior to check-in?
Each parent/guardian must sign a waiver of liability before their child uses the facility for any services offered by Futurelink.
What is expected of students?
Members and visitors of the STEAM PlayZone/ Fun Play area will follow the directions and instructions from a supervisor or the instruction guides while using any electronics or toys.
What is the Futurelink refund/cancellation policy?
All sales are final and strictly no refunds including but not limited to same day or walk in registrations. Credits may be given under certain circumstances such as sickness with a doctor note.
What is the minimum age requirement for students?
STEAM PlayZone area is for the children ages 7-12 year old. The age requirements for our computer courses vary from 6 years old and up.
Can my child bring his/her favorite techie toy?
No, in the interest of safety for all concerned, we request that no personal toys or equipment is brought in.
Are there any restrictions to my STEAM PlayZone membership?
STEAM PlayZone memberships are not valid for special events, private events or summer camps hours. STEAM Zone hours and availability subject to change at the discretion of management.
Do the STEAM PlayZone passes have time limits?
Yes, please see the pricing plans for details.
What is the dress code?
Closed toed shoes, shirt and appropriate bottoms required.