Carrier-class VoIP Services

FutureLink offers services for both residential and commercial customers ranging from a single line to a Hosted Virtual PBX with thousands of lines. We can enhance your service with a nearly endless list of carrier-class features, some of which you can't find anywhere else. Best of all, our reliability is second to none because of our Managed Private VoIP Network, engineered from the ground up to be more reliable than the public Internet with less packet loss and latency

Broadband Connectivity

In addition to VoIP telephony, FutureLink also provides broadband data services ranging from ADSL to T1 and T3 carrier circuits. Using the same Managed Private Network as our VoIP service, we are able to offer true wireline speeds with less latency than traditional data carriers.

Custom Telecommunications Services

Do you have remote offices you need to connect to your corporate PBX?
Do you need customized conference bridges for your sales department?

FutureLink Communications takes great pride in being able to build custom telecommunications services to cover any customer's needs from connecting remote offices in different countries to developing intricate Automatic Call Distribution (ACD) schemes. Because our service platform was designed from inception to be as flexible as it is reliable, there is virtually no limit to the services we can provide.

Below is a list of just some of the services we can provide, each of them backed by our Managed Private Network for ultra-low latency and packet loss. No other carrier offers this range of services with the same reliability as FutureLink Communications. Find out for yourself, contact us or one of our agents today and let us be the link to your communications future.

• Automated Attendant • Blacklists • Blind Transfer • Call Detail Records • Call Forward on Busy • Call Forward on No Answer • Call Forward Variable • Call Monitoring • Call Parking • Call Queuing • Call Recording • Call Retrieval • Call Routing (DID & ANI) • Call Snooping • Call Transfer • Call Waiting • Caller ID • Caller ID Blocking • Caller ID on Call Waiting • Calling Cards • Conference Bridging • Database Store / Retrieve • Database Integration • Dial by Name • Direct Inward System Access • Distinctive Ring

• Flexible Extension Logic • Interactive Directory Listing • Interactive Voice Response (IVR) • Local and Remote Call Agents • Macros • Music On Hold • Music On Transfer     o Flexible Mp3-based System     o Random or Linear Play     o Volume Control • Overhead Paging • Protocol Conversion • Remote Call Pickup • Remote Office Support • Roaming Extensions • Route by Caller ID • SMS Messaging • Streaming Media Access • Supervised Transfer • Text-to-Speech • Three-way Calling • Voicemail     o Visual Indicator for Message Waiting     o Stutter Dial tone for Message Waiting     o Voicemail to email     o Voicemail Groups     o Web Voicemail Interface